Approved returns of Connecticut Stone products are at the discretion of Connecticut Stone and when approved, must be made within 30 days of purchase.
All return requests must be made within 5 days of shipment or pick up date. All products authorized for return must be in the original, unopened packaging, in full case quantities and in good condition, suitable for resale. We will not accept material if the product has been culled through, chipped, damaged, installed, marred or marked in any way.
Note that bagged cement products including polymeric sand, Portland cement, mortars, thin set, Quikrete and other similar products are not returnable.
Approved returns are subject to a 20% restocking fee. Additionally, all costs associated with returning the product to Connecticut Stone and/or the original manufacturer will be the responsibility of the Buyer.