Do you have an eye for design, a flair for color and love to create beautiful spaces? If you are nodding along and thrive on collaborating with clients and project teams, then we have an exciting opportunity just for you. Connecticut Stone in Milford CT, a leader in the stone supply industry for 75 years, is looking for a full-time Sales Representative to join the Showroom Team. Connecticut Stone offers excellent career opportunities at all skill levels. One of the keys to our success is a corporate culture that values its employees while offering the highest level of service to our clients. From our dynamic sales team to our helpful yard personnel, our clients benefit from the value we place on our employees. If you are motivated and ready to join a company that honors its past and looks toward the future with excitement, there is no better place to be. The Showroom Sales Representative will guide customers in their selection of all things stone, for the exterior and interior of the home. While concentrating mostly on bluestone, Nicolock Pavers, building stone veneers and cobblestone for landscaping, patios, pool decks, walkways, gardens and retaining walls, as well as natural stone and tile products for interior spaces. Guiding the customers through selections for countertops and vanities as well as marble, granite, limestone and ceramic and porcelain tiles for floors and walls. The position is full-time, including Saturday mornings. Duties and responsibilities include:

• Expedite sales for all walk-in customers including homeowners, landscapes, masons, and builders ensuring an efficient flow of service.
• Match customers with products that fit style and budget.
• Display creativity in blending materials to realize the client’s vision
• Assist in determining the quantity needed for the project.
• Manage customer expectations by providing accurate information on products, lead time and cost.
• Provide quality customer service to customers and potential clients including assistance with purchases, accurate quotations and pricing and providing relevant product information.
• Process customer sales and sets up deliveries.
• Perform physical stock checks as required.
• Communicates clearly and professionally with customers and colleagues.

Education and/or Knowledge/Experience includes:

• Prior sales experience required.
• 2 years of previous industry experience is preferred - building products related.
• Excellent communication skills and high standard of professionalism
• Attention to detail and accuracy are essential.
• Basic math skills are required.
• Experience in Google docs, sheets and Gmail, payment processing systems preferred.
• Bilingual English/Spanish beneficial

Benefits include: - Medical, Dental, Vision, Life and Disability insurance - Employee Assistance Program - 401(k) and matching - Paid Time Off If interested, send your resume to hr@connecticutstone.com

Connecticut Stone, a leader in the stone supply industry for 75+ years, is looking for a Customer Support Specialist in our Stamford location. Connecticut Stone offers excellent career opportunities at all skill levels. One of the keys to our success is a corporate culture that values its employees while offering the highest level of service to our clients. From our dynamic sales team to our helpful yard personnel, our clients benefit from the value we place on our employees. If you are motivated and ready to join a company that honors its past and looks toward the future with excitement, there is no better place to be. The Customer Support Specialist is responsible for both the front desk and customer service responsibilities, which includes working with our customers and maintaining a welcoming showroom environment. Duties and responsibilities include:

1. Greet customers and assist them
2. Process customer purchases and cash out transactions
3. Operate credit card processing systems and handle cash payments
4. Maintain appearance and organization of the showroom
5. Answer all calls professionally
6. Assist with general office and customer services tasks
7. Support the sales team
8. Must be comfortable multitasking in a busy retail environment
9. Type correspondence and memorandums in proper format, proofread and mail as assigned
10. Open and distribute incoming mail daily and prepare outgoing mail
11. Receive and sign for packages, and deliver to the appropriate person promptly
12. Maintain an adequate office supply inventory and requisitions additional items as needed
13. Perform other duties as assigned.

Education and/or Knowledge/Experience

• High School diploma or GED
• Strong customer service skills
• Excellent knowledge of basic math skills including addition, subtraction, multiplication and division. Units of measurements including fractions and decimals. Ability to compute, rate and calculate percentage, draw and interpret graphs
• Excellent verbal communication skills
• Experience with Google workspace, Google sheets Microsoft Word, Microsoft Excel and Stone Profits Systems preferred
• Strong organizational skills, detail oriented
• Ability to work both independently and in a team environment

Language Ability: Ability to communicate. Bilingual English/Spanish preferred Equipment:

• Computer
• Telephone
• Scanning

Benefits include Medical, Dental, Vision, Life and Disability insurance, Employee Assistance Program, 401(k) and Paid Time Off If interested, send your resume to hr@connecticutstone.com