Receptionist/ Cashier (Stamford)

Posted 2 months ago

Summary: Responsible for relaying incoming telephone calls, greeting visitors in a professional manner and executing clerical work by performing the following duties.

Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Answers multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
  2. Greets and screens incoming customers and visitors to the counter in a professional manner, and promptly notifies the appropriate person of their arrival.
  3. Completes daily paperwork, utilizing google sheets, accurately and consistently including day sheets, incoming sheets and delivery sheets.
  4. Operates standard office equipment including multi-line telephone system, facsimile machine, photocopy machine, scanner, calculator, barcode scanner, computer, and printer.
  5. Monitors facsimile machine, directs incoming documents, and sends documents via facsimile machine as requested.
  6. Types correspondence and memorandums in proper format, and proofreads and mails as assigned.
  7. Files correspondence accurately and efficiently on a daily basis, or as needed.
  8. Completes department cleaning on a daily basis as noted on the Cleaning Checklist.
  9. Scans in bar codes of new tools and products to the SPS system.
  10. Opens and distributes incoming mail on a daily basis, and prepares outgoing mail.
  11. Receives and signs for packages, and delivers to the appropriate person promptly.
  12. Maintains an adequate office supply inventory and requisitions additional items as needed.
  13. Performs other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Google Docs, Microsoft Word, Google Sheets, Microsoft Excel, Stone Profits Solutions accounting software, and Google.

Education/Experience:

High school diploma or general education degree (GED); and prior general office experience; or equivalent combination of education and experience.

Knowledge, Skills and Other Abilities:

  • Oral communication skills
  • Written communication skills
  • Telephone etiquette
  • Proofreading skills
  • Customer service
  • Diplomacy
  • Professionalism
  • Filing skills
  • Math aptitude
  • Organization
  • Time management
  • Computer literacy
  • Keyboard skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.